// instead of direct address to folder using storage:
            Image::make($img)->resize(917, 1000)->save('storage/upload/products/multi-image/' . $make_name);
or
            Image::make($img)->resize(917, 1000)->save('/upload/products/multi-image/' . $make_name);

// should use public_path('


Image::make($image)->resize(468, 249)->save(public_path('img/products'.$filename)); //save you image