Mi 9T No Audio: Troubleshooting Guide

Summary

Mi 9T users have reported issues with audio on their devices. This guide provides a step-by-step troubleshooting process to help identify and fix the problem.

Prerequisites

Before proceeding with the troubleshooting process, ensure the following:

• The device is updated to the latest version of the operating system.
• The device is not in silent mode or "Do Not Disturb" mode.
• The volume on the device is turned up.
• Any headphones or external speakers are correctly plugged in and functioning.

Troubleshooting Steps

1. Check the speaker and microphone

The first step is to check if the speakers and microphone are functioning correctly. To do this:

• Open the "Recorder" app.
• Record a short sound clip.
• Play the sound clip to check if it can be heard.

If there is no sound, proceed to the next steps.

2. Restart the device

Sometimes, a simple restart can fix the problem. To do this:

• Press and hold the power button.
• Select "Restart" from the options.
• Wait for the device to reboot.

After the device has restarted, check if the audio is working.

3. Check the sound settings

It is possible that the sound settings on the device have been changed, causing the issue. To check the sound settings:

• Go to "Settings".
• Tap "Sound & vibration."
• Check if the volume is turned up for "Media, Ringtone, and Notifications."

If the volume is turned down for any of these settings, turn it up and check if the audio problem has been resolved.

4. Check for app or software updates

Some apps or software may require updates to work correctly. To check for updates:

• Go to "Settings."
• Tap "About phone."
• Tap "System update."
• If an update is available, download and install it.

5. Factory reset the device

If none of the above steps have resolved the issue, the last resort is to factory reset the device. This will erase all data on the device, so ensure you have a backup of your data before proceeding.

To factory reset the device:

• Go to "Settings."
• Tap "System" > "Reset options" > "Erase all data (factory reset)."
• Follow the on-screen instructions to reset the device.

After the device has been reset, set it up again and check if the audio is working.

Conclusion

By following the troubleshooting steps outlined above, you should be able to resolve the Mi 9T no audio issue. If the issue persists, contact the manufacturer or seek further technical assistance.