1. 聊天机器人:
聊天机器人是一种被编程为与人类互动的软件,听起来就像人类本身。 Chatbot 是使用自然语言处理和机器学习创建的。它识别用户提出的问题的含义,并从用户那里收集回答问题可能需要的数据。例子:
E-commerce websites chatbot, Messaging apps chatbot etc.
2. 虚拟助手:
虚拟助理就像一个私人助理,但在物理上是不可用的。它是一种用于帮助用户完成一些日常任务的软件。虚拟助手可用于手机、笔记本电脑、智能设备等。例如:
Alexa, Siri, Cortana etc.
聊天机器人和虚拟助手的区别:
Chatbot | Virtual Assistant |
---|---|
Chatbot is a software that interacts with human and answer their questions. | Virtual Assistant is a software that follows the command and does the daily task for user. |
It helps human in interaction with websites and resolves the doubt. | It does the daily task like setting alarms, making calls etc. |
It is less advanced. | It is more advanced. |
The accuracy of chatbot is less. | The accuracy of virtual assistant is more. |
The efficient is also less for chatbot. | While virtual assistant has high efficiency. |
It only understands some specific terminology. | While it has a wide range of functions and terminology. |
It is less interactive. | While it is more interactive as it used powerful NLP. |
Here is more margin for errors. | Here is less margin for errors. |
Example: Messaging apps bots, E-commerce websites bots etc. | Example: Apple’s Siri, Amazon’s Alexa etc. |