1. 机器人流程自动化(RPA)：
机器人流程自动化 (RPA) 是一种软件技术，可自动执行以前由人类/员工处理的重复性任务。它配置机器人或使用软件机器人来完成单调且耗时的任务。让员工有时间专注于更复杂和高优先级的任务。它的业务目标是通过使用软件机器人来降低成本和员工人数。
机器人过程管理是
- 软件驱动
- 以任务为中心
- 省力、快速和战术
2. 业务流程管理(BPM)：
业务流程管理 (BPM) 是一种整体技术，它包含许多管理业务功能以实现最大价值和效率的软件/技术。它识别并简化业务流程并消除瓶颈以缩短周期。具有重新设计底层流程和驱动中央工具的业务目标。
- 整体的
- 以过程为中心
- 长期和高努力
RPA 和 BPM 的区别：
| S.No. | RPA | BPM |
|---|---|---|
| 01. | RPA refers to Robotics Process Automation. | BPM refers to Business Process Management. |
| 02. | Robotics Process Automation (RPA) is a software technology which automates the repetitive tasks that were previously processed by human/employee. | Business process Management (BPM) is a holistic technology which encompasses a number of software/technology which manages business functions for maximum value and efficiency. |
| 03. | Robotics Process Automation (RPA) configures bots or uses software robots to complete monotonous and time consuming task. So that employees gets time to focus on more complex and high priority task. | Business process Management (BPM) identifies and streamlines the business process and eliminates bottlenecks for shorter cycle. |
| 04. | RPA can be said as a software technology concept for Business Process Automation. | BPM can be said as a management approach for business processes. |
| 05. | RPA has a business goal of reducing cost and headcount through use of software robots. | BPM has a business goal of reengineering underlying processes and drive central tools. |
| 06. | It is less time consuming as within few days it can be implemented without replacing existing user application or user interface. | It is more time consuming as it takes more time to replace entire legacy system with new technologies. |
| 07. | It provides the immediate result by addressing the inefficiencies of the process. | It can not be quantified immediately as it is a transformational in nature and result cab be observed in long run. |
| 08. | RPA requires low effort of the employees as it can run smoothly on existing applications and processes also a non technical person can work on it later. | BPM requires high effort of the employees as it reshapes business processes and requires employees having transformational, operational and technical skill sets. |
| 09. | Robotics Process Automation (RPA) incorporates automation completely. | While Business process Management (BPM) may or may not incorporate complete automation. |